All posts by Innerface

Houston Relief

The best thing you can tell a child who is experiencing an extended stay in a hospital is “You get to go home”.  After all, this is where all of their toys are, their room, and their family. For many of Houston’s children staying in the Texas Children’s Hospital there may not be a home to go back to. 

Hearing this, the INNERFACE felt a call to action.  We worked quickly to provide donations of practical items like, food, toiletries, clothing, diapers, and formula along with comforting items like toys and coloring books to help ease the burden of what has been lost.

The Texas Children’s Hospital is one of many Houston institutions taking in evacuees. Team INNERFACE is proud to offer our support and donations.

If you’re interested in helping victims of Hurricane Harvey and Hurricane Irma, consider a donation to the American Red Cross, Salvation Army, or a local institution helping those in need.

Celebrating Anniversaries

INNERFACE is so proud to have so many long standing members of our team. In today’s high turnover environment, it is rare for a company to be able to celebrate as often as we do the experience and longevity of their team. This week we recognized four of these amazing individuals as they celebrate milestone anniversaries with INNERFACE.
Congratulations to:

Michael McWilliams – 20 years
Hai Nguyen – 15 Years
Kimberley McDaniel – 10 Years
Megan Dolan – 5 Years
And a big shout out and thank you to the INNERFACE team working together to make every project a success!

INNERFACE and Red Nose Day

INNERFACE is proud to support Red Nose Day by Comic Relief. Comic Relief raises money, and awareness for childhood poverty through events like Red Nose Day.

Each donation goes to help children in need receive health care, educational supplies, and food. Check out photos of the INNERFACE team showing our support for Red Nose Day.

To help in ending childhood poverty visit www.rednoseday.org to learn more.

What does your Design say?

First Impressions

It is no secret in healthcare that a first time visit for a patient can be scary. Be it a toddler coming in for a first check-up or a cancer patient receiving their third round of chemo, there is a lot to think about when you first walk in.  Often the décor isn’t the first thing on a patient’s mind, however, it can be the thing that help puts their mind at ease.

In recent years, the effects of the physical environment on the healing process and wellbeing have proven to be increasingly relevant for patients and their families. The focus has changed from traditional and institutionally designed healthcare facilities to the actual mental well being of patients as an indicator of their health and recovery. There are many reviews and investigations on how “evidence-based health care design” can affect patients, families and health care staff. Everything from color pallets to lighting, and even imagery is taken into account when considering how it can be used to put patients and families at ease, and help in their healing process.

Designing for Healing

A visiting professor at the “Center for Healthcare Architecture” at Chalmers University of Technology in Sweden, Roger Ulrich, has been the thought leader on “evidenced based health care design” for over 30 years.  In 1984, Ulrich wrote an influential paper which significantly impacted how hospitals are designed today. In his paper, Ulrich compared two sets of patients; one had a view of trees from their recovery room, the other had a view of walls. Using clinical data he showed that the patient with tree views had a shorter hospital stay and fewer negative evaluations from nurses. This patient also took fewer moderate-to-strong pain killers and had slightly lower scores for post-surgery complications.

It’s amazing what the natural world can do for one’s outlook. But what do you do if you can’t bring the outdoors in?

Bring the Outdoors In

Integrating natural elements with your interior design doesn’t have to be expensive or get in the way of those caring for patients. They can be added in subtle ways such as door signs, decorative panels or murals. INNERFACE’s new Lucid and Impact product lines can provide just this sort of natural, customized touch. Using direct print technology, we bring full color images to signage, wayfinding and design elements. Choose from local natural scenes that alongside natural style lighting and calming interior design can promote health and peace of mind for patients and their families.

Whether there for a first check-up or lifesaving surgery, natural elements and calming imagery can reduce stress and contribute to patient healing and wellness.  

Introducing Lucid

Introducing Lucid. Using state of the art technology, we can direct print vibrant, full color graphics directly to almost any substrate. Through their visual impact, these full-color wayfinding and identification signs enhance the environment and the user experience. Our experiential graphic design team can integrate appropriate brand or other visual elements to assist with wayfinding, area identification and land marking.

A variety of available shapes and standard sizes makes development of a complete sign family quick and easy. All Lucid signage can incorporate ADA raised characters/Braille along with an insert to ease maintenance and reduce costs of message changes.

Lucid – bringing your wayfinding to life

Partnership with Third Rail Studios

Third Rail Studios opened their doors in Atlanta, GA in September of 2016 to the creative industry. The first phase of their construction was an adaptive reuse of an existing 130,000 square foot historic GM building to accommodate sound stages, production support, mill space, on site production vendor spaces and up to 30 acres of paved back lot.

With a campus this impressive, it is important to represent the new Third Rail Studios brand well. INNERFACE is proud to be a part of the launch of Third Rail Studios in Atlanta. We have worked with their team on both interior and exterior signage applications to improve the visibility of their brand.

Congratulations on 20 Years of Service

We are proud to have so many long standing employees in the INNERFACE family.  Mai Truong and Hasiba Abawi are celebrating their 20th anniversaries with us.

From our President, Christopher McWilliams :

We are very proud of our dedicated staff who continue to help shape Innerface as “the company that does things right”.   I would like to give special thanks to the following employee milestones; 

Mai Troung – 20 Years
Hasiba Abawi – 20 Years
Mark Redmond – 5 years
Tim Hallman – 5 years

Thank you for the years of dedicated service, commitment, and loyalty.

Rebranding for New Partnership

The coming together of two hospitals can mean amazing things for a community. For Henry Ford Health System and Allegiance Health this is exactly the intent. As Allegiance Health becomes a part of Henry Ford Health System they plan to invest in improved patient care and improvements in processes.  Over the next five years Henry Ford Health System will make upgrades to the Allegiance facilities which include electronic records, ambulatory updates, and new outpatient services. INNERFACE is proud to be a part of this transition by supporting signage and wayfinding changes related to Allegiance becoming a part of the Henry Ford Health System.

INNERFACE has a longstanding partnership with the Henry Ford Health System.  Over the years we have partnered with their team to design branded exterior signage/wayfinding standards and implement a consistent Henry Ford brand and image across multiple campus environments.  We look forward to working with the Henry Ford Health System team to apply their brand to Allegiance Health locations resulting in a consistent experience for future patients and visitors.

How Friendly is Your Campus?

Community Author: Hannah Day
Due to a family emergency I found myself spending a lot of time in an aging hospital waiting room. I won’t soon forget the moment of panic as my fiancé and I first pulled into the hospital parking garage and were suddenly unable to locate the elevator that would take us to the emergency room. We had seen the sign for the main emergency entrance only moments before when pulling into the hospital campus, but that was four floors down. Once inside, the directional signs in the hospital didn’t offer much assistance. In a moment of crisis when we should have been supporting our family, we argued as to which way the sign was telling us to turn.

When navigating a high-stress environment, it is important for information be presented clearly and consistently. This is where a carefully planned and executed wayfinding system comes into play. Making sure that your wayfinding and identification system is not only attractive but functional is a must for healthcare environments.

What Have You Not Thought Of?

If you work in a hospital, you know that place like the back of your hand. Most often if you see a confused couple arguing about the direction they should take you’d be able to set them on the right path verbally. This information, however, should be presented to patients and visitors clearly and consistently without having to take up the valuable time of you or your staff.

Stop and ask yourself; what seems obvious to me but I continually find myself explaining to patients and visitors? The list may be as short as “which elevator should I take to visit the maternity ward” or it could be as serious as a visitor using the wrong entrance unable to locate a family member who is in the emergency room.

If you find that there are directional and identification challenges you often have to commit hours each month to verbally clear up, you might benefit from having an experiential designer survey your campus and provide a Wayfinding audit. These services can help you identify a first time patient or visitor’s frustrations related to finding their way. A survey of your campus can also identify and help to address other issues you might not have thought about, like making sure signs are ADA compliant, or that fire and emergency exits are clearly marked and visible from a distance.

What’s Next?

You may realize while reading the information presented here that your campus needs a wayfinding tune-up. Perhaps you aren’t sure that your signs are update with ADA or other code compliance issues. If you have any of these questions, you may be wondering what is next? Thankfully, most wayfinding and identification challenges can be addressed by working with an Experiential Graphic Designer. At INNERFACE, we pride ourselves in offering clients expertise in wayfinding and design. Get in touch today to learn more about how to make your campus a friendlier environment that best represents your brand.